Privacy Policy

1. Who we are

Responsible Party: Arctek Technologies

Website: yournewsite.co.za

Contact: info@arctek.co.za

2. What information we collect

We collect personal information only when you voluntarily provide it via our contact form. This may include:

• Your name
• Your email address
• Your phone number
• Your business name
• Your project type and budget range
• Any details you include in your message

We also collect anonymous usage data through Google Analytics 4, including pages visited, time on site, device type, and general geographic location. This data cannot be used to identify you personally.

3. Why we collect it

We collect your information solely to:

• Respond to your enquiry about our web design services
• Provide you with a quote or proposal
• Communicate with you about your project
• Improve our website using anonymised analytics data

We do not use your information for unsolicited marketing, and we will never sell or share your personal data with third parties for commercial purposes.

4. How we store and protect your information

Enquiry form submissions are delivered directly to our email inbox and are not stored in a database on our servers. We take reasonable steps to protect all personal information in our possession from loss, misuse, and unauthorised access.

Google Analytics data is stored and processed by Google in accordance with their own privacy policy. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

5. How long we keep your information

We retain email correspondence, including your enquiry details, for as long as is reasonably necessary for business purposes. If you would like us to delete your information, please contact us at info@arctek.co.za and we will do so promptly.

6. Your rights under POPIA

As a data subject, you have the right to:

• Know what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at info@arctek.co.za.

7. Cookies

Our website uses cookies only through Google Analytics to help us understand how visitors use the site. No personal data is stored in these cookies. By continuing to use this site, you consent to this use.

8. Third-party links

Our website may contain links to third-party websites (such as Arctek Technologies). We are not responsible for the privacy practices of those sites and recommend reviewing their policies independently.

9. Changes to this policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated date at the top. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact us

If you have any questions about this policy or how we handle your data, please contact us at info@arctek.co.za.